Policies and agreements.

Everything that governs how we work: the contract behind every order, every upload, every claim. Written to be read, not skipped.

Contact legal@thefabricshop.com

For everyone

The contract that governs your use of the site, every order placed, and the rights you keep over anything you upload.

For everyone

How we collect, store, and handle personal information, including cross-border transfers and the rights you can exercise over your data.

For customers

How rights-holders report infringement and how we investigate and act on takedown notices.

For customers

Lead times, destinations, costs, customs and duties: what to expect from order confirmation through to delivery.

For customers

Manufacturing fault claims, EU/UK withdrawal rights, sample-pack returns, and how refunds are processed.

For everyone

What cookies we set, what they do, and how to manage your preferences. Pairs with the cookie banner.

For customers

The terms you accept when you upload your own artwork to PrintLab: ownership warranty, the licence you grant us to print, and AI disclosure.

For legal or rights questions, write to legal@thefabricshop.com. For order issues, hello@thefabricshop.com is faster.

The Fabric Shop